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Count Bro Support

Count Bro is a workout tracking app for training plans, exercises, sets, reps, workout history, and local-first progress tracking. This page helps you get unstuck, understand key features, and contact support when you need a hand.

Essentials

What Count Bro helps you do

Keep workouts organized with plans, exercise lists, set targets, completion tracking, and workout summaries.

Plans

Create repeatable training plans

Build routines for push days, pull days, leg days, full-body sessions, or your own split.

Tracking

Log sets and reps

Move through exercises during a workout and mark sets complete as you train.

History

Review your progress

Use completed workouts and summaries to understand what you trained and when.

FAQ

Common questions

Answers to the issues users most often need help with.

Do I need an account to use Count Bro?

Count Bro is designed around local workout tracking. If the app version you use does not show account sign-in, your plans and workout data are stored on your device.

Where did my workout data go?

Check that you are using the same device and app installation. If you deleted the app, cleared device storage, or restored a device backup, local app data may have changed.

How do I add more exercises?

Open the exercise area in Count Bro and use the available exercise list while building a plan. If an exercise is missing, email support with the exercise name and category.

Does Count Bro have subscriptions or in-app purchases?

If your installed version includes paid features, purchases, refunds, and cancellation options are handled by the store where you downloaded the app.

How do I report a bug?

Email support with the steps that caused the issue, what you expected to happen, what actually happened, screenshots if useful, your device model, and your app version.

How-to guides

Basic app workflows

Use these steps when you are getting started or helping support reproduce a problem.

Create a training plan

  • Open Count Bro and go to your training plans.
  • Create a new plan with a clear name, such as Push Day.
  • Add exercises with target sets and reps.
  • Save the plan and start it when you are ready to train.

Complete a workout

  • Choose a plan and start the workout.
  • Work through each exercise in order.
  • Mark sets complete as you finish them.
  • Review the workout summary before leaving the session.

Troubleshooting

Quick fixes to try first

These steps solve many temporary device, store, and app state issues.

Restart the app

Close Count Bro completely, reopen it, and try the same action again.

Update Count Bro

Install the latest version from the App Store or Google Play when an update is available.

Check device storage

Make sure your device has enough free storage for app data and updates.

Check your connection

Some store, purchase, or update actions may need a stable internet connection.

Restart your device

A full device restart can clear temporary operating system issues.

Reinstall carefully

Reinstalling can remove local app data on some devices. Only reinstall after checking whether your workout data is backed up or no longer needed.

Known issues / status

Current status

No widespread service outage is currently listed on this support page. If you are experiencing a problem, please email support with details.

Before contacting us

What to include

  • Your device model and operating system version.
  • Your Count Bro app version.
  • Steps to reproduce the issue.
  • Screenshots or screen recordings if they help explain the problem.